Customer Consultation/Repair Process

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1.  Consult with customer on concern or requested work and plan the steps to complete.

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2.  Recommend appropriate service and inspection if required and provide pricing.

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3.  After inspection process is complete provide an estimate for the repair and a timeline on the urgency of the repair.

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4.  Book time and complete repair.

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5.  Present and discuss invoice with customer including recommendations for future repairs and maintenance and

     plan and schedule the next appointment.

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6.  Process customer payment.  Payment options include:  Cash, Visa, Mastercard, Interac or Etransfer.

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7.  Followup with customer after repair to confirm a successful repair process.

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